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Q1. Where does Sutherland Tables get the information used in the publications?
Sutherland Tables gathers fuel unit costs throughout the regions from a broad range of suppliers. When calculating heating costs and associated cost per useful kilowatt for each fuel, efficiency of equipment, room size and home insulation are taken into consideration. System efficiencies are based on the mid range of appliances of a given type, with an allowance for controls, distribution and (where appropriate) storage losses. The calculation method used is based on BREDEM, with reference to past and recent Building Regulation thermal standards.
Q2. How accurate are the figures?
The calculation method used, based on BREDEM (the same methodology that underpins SAP) makes various assumptions about the way in which a dwelling is used, which may not correspond to actual use. The Tables are intended for comparison of heating costs though figures are broadly representative of actual costs.
Q3. How much does it cost to subscribe?
  • Single Subscription: A standard one-site non training subscription (£100)
  • Subscription & Multiple Site/Training Licence: permits subscriber to use publications for training purposes or at multiple sites(£310)
  • Subscription & Promo Licence: Permits subscriber to use publications for promotional purposes (£625)
  • Subscription & Multiple Site/Training Licence & Promo License: Permits subscriber to use publications for training purposes or at multiple sites, and for promotional purposes (£835)
Q4. What do I need to be able to access the tables?
  • zip or compressor software installed on your computer in order to unzip/unpack the file that contains all the publication files
  • Adobe reader, in order to view the various files in the publication
Q5. I am having difficulties downloading
Please refer to the download instructions available in the Download page in the first instance. Alternatively, check through the rest if these FAQs – you may have an issue with your organisations security settings. If you are still having difficulties please email us at info@sutherlandtables.co.uk.
Q6. My works IT security means that I cannot download – is there an alternative?
In the first instance please contact your own organisations IT department, as they can often alter settings to allow downloads from recognised sites. If this is not possible, please let us know – we can make special arrangements to have the publications delivered to you by CD/post or by fileshare (admin charges apply).
Q7. I do not want to pay online – is there an alternative?
We would encourage customers to pay for purchases online, as this is the most efficient and secure means of payment. However in certain circumstances we can accept cheques and handle BACs payments (admin charges apply).
Q8. The figures I need are not contained in the standard publication – do you provide special analysis?
We are often asked by customers to carry out one-off analysis, which we are more than happy to do. Just drop us an email or give us a call to discuss what you need – we will then provide you with a cost estimate and proposed schedule.
Q9. I want to be kept informed of developments with Sutherland Tables but I don’t want to subscribe
No problem! Just register to set up an account – we will let you know of any changes that are happening with Sutherland Tables, and when any new publications are available. There is no obligation to make a purchase, but you will still be kept in the Sutherland Tables loop.
Q10. What happens when my subscription comes to an end?
At the end of the subscription period (31st January) your account will become disabled. To re-enable your account, simply purchase the next subscription. If you do not want to re-subscribe, your details will remain on file (in accordance with data protection act), so that you do not have to re-create a new account if you change your mind in the future.
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